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Privacy Policy

Last Updated: May 25, 2026. This policy outlines how Telso Networks collects, uses, transfers, protects, and governs data related to our enterprise IT integration and managed support services.

1. Introduction & Scope

Telso Networks ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal and business data. As a premier enterprise technology systems integrator and managed services provider, we understand the critical nature of data protection.

This Privacy Policy governs the collection, storage, processing, and transfer of information collected through our website (http://localhost:3000), our client portals, email communications, and in the course of delivering our consultation and technology integration services. This policy is aligned with standard global practices and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

2. Information We Collect

To provide robust consultation, network design, licensing, and managed services, we collect information under two main categories:

A. Provided Directly by You

  • Contact details (Name, business email, phone number, and physical address).
  • Corporate identity (Designation, company name, and operating industry).
  • Inquiries details submitted via consultation request forms.
  • Resume and career backgrounds submitted for employment opportunities.

B. Collected Automatically

  • Analytics (IP address, operating system, browser type, and site navigation path).
  • Cookies (Essential cookies for user preference configurations like light/dark theme tracking).
  • Performance logs (System telemetry and loading speed metrics).

3. How We Use Your Data

We process your information based on legitimate business interests, user consent, and contractual obligations:

  • 1
    Consultation & Alignment: Formulating customized network architectures, cybersecurity policies, and Cloud migration plans.
  • 2
    Procurement & Licensing Support: Registering OEM warranties, hardware orders, or cloud subscriptions (e.g. Cisco Smart Accounts, Microsoft Tenant subscriptions).
  • 3
    Service Management & O&M: Managing system uptime logs, patch schedules, SLA tickets, and providing technical support under AMC contracts.
  • 4
    Recruitment: Evaluating career submissions and scheduling interviews.

4. Sharing with Technology OEM Partners

To deliver complete systems integrations, we coordinate with world-class technology OEMs (Original Equipment Manufacturers). We share essential company and deployment details with authorized partners (including Cisco, AWS, Microsoft Azure, Dell Technologies, Fortinet, Logitech, etc.) strictly for:

  • Official hardware procurement, license renewals, and subscription allocations.
  • Registering customer support contracts, warranties, and emergency replacement services (RMA).
  • We do not sell, lease, rent, or trade your personal or business data to any marketing agencies or third parties.

5. Security Safeguards & Standards

As a cybersecurity provider, we take data security extremely seriously. We implement physical, electronic, and administrative safeguards to protect your personal and enterprise data, including:

  • Encryption of sensitive data in transit and at rest.
  • Role-based access controls limiting access to technical implementation staff.
  • Regular security vulnerability assessments and network audit trails.
  • Incident response protocols to manage and resolve potential security events.

6. Your Rights under DPDPA 2023

In compliance with the Digital Personal Data Protection Act of India, you hold extensive rights regarding your data:

Right to Access & Summary

Request a summary of what personal data we process and a list of entities we share it with.

Right to Correction & Erasure

Request the immediate correction of inaccurate data or complete deletion of data once its business objective is met.

Right to Withdraw Consent

Withdraw consent at any time for non-contractual communications or data activities.

Right to Grievance Redressal

Contact our data protection team or raise complaints with the Data Protection Board if concerns are not addressed.

7. Cookies Policy

Our website uses basic cookies to enrich your experience. These include:

  • Essential cookies: Saving your theme configuration (light mode, dark mode, or system default).
  • Analytics cookies: Generating aggregated, anonymous usage charts to understand which enterprise services are browsed.
  • You can configure or block cookies in your web browser preferences; blocking cookies will not restrict your access to our core website content.

8. Contact Us

If you have questions about this policy, wish to exercise your rights under DPDP Act, or want to raise data protection inquiries, please contact our team:

Telso Networks Data Protection Team

Email: [email protected]

Phone: +91 96600 12482

Office Address: G-03, Ground Floor, Regal Residency, Plot No. 141-142, DCM, Ajmer Road, Jaipur, Rajasthan - 302019

© 2026 Telso Networks. All legal documents are placeholders for final corporate board and legal counsel validation.